Company’s policy

Privacy policy

Welcome to the website of the INTROL PRO-ZAP Sp. z o.o.


1. General information

The administrator of personal data is the company INTROL PRO-ZAP Sp. z o.o. with headquarters in Ostrów Wielkopolski, ul. Grabowska 47A.
1.1 The administrator takes special care to protect the interests and rights of data subjects, and in particular ensures that the data collected by him are processed in accordance with the law; collected for specified, lawful purposes and not subjected to further processing inconsistent with these purposes; factually correct and adequate in relation to the purposes for which they are processed and stored in a form that allows the identification of persons to whom they relate, no longer than it is necessary to achieve the purpose of processing.
1.2 Full contact details: INTROL PRO-ZAP Sp. z o.o. ul. Grabowska 47A, 63-400 Ostrów Wielkopolski.
1.3 INTROL PRO-ZAP Sp. z o.o. processes personal data of customers on the basis of an agreement for the provision of electronic services concluded in connection with the use of the functionality of the website, the provision of user account management services and order processing (Article 6 (1) (B) of the Regulation of the European Parliament and Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC; hereinafter referred to as “RODO”).


2. The obligation to provide personal data of INTROL PRO-ZAP Sp. z o.o.

2.1 The customer agrees to the processing by INTROL PRO-ZAP Sp. z o.o. personal data provided by him when using the website, and in particular when using the inquiry forms.
2.2 Providing personal data by the Customer is voluntary, although the Customer’s failure to consent to the processing of personal data may result in the inability to provide by INTROL PRO-ZAP Sp. z o.o. services by electronic means and the lack of response to the inquiry.

3. Periods of personal data processing

3.1. Customers’ personal data will be processed for the period necessary to provide the service by electronic means related to the answer to the query.
3.2. After the expiry of the above period, the personal data of customers may still be processed to the extent required by law or for the implementation by INTROL PRO-ZAP Sp. z o.o. the legitimate interest of the data controller in the scope specified in point II above, and if the Customer expresses consent to the processing of data after termination or expiry of the contract, until the consent is withdrawn.


4. Cookies

The website uses cookie files to collect information related to the use of the website. Cookies are IT data, in particular small text files, saved and stored on devices through which the website user, the Customer, uses the website pages and allow:

– adjusting and optimizing the website to the needs of customers and other people using the website,
– creating website subpages viewing statistics,
– ensuring the safety and reliability of the website operation.

The website uses session cookies, which are deleted after closing the web browser window, as well as persistent cookies, saved on devices through which the user / customer uses the website. The website user, the customer, may independently and at any time change the cookie settings. The user can change the settings using the settings of the web browser he uses. In particular, in such a way as to block the automatic handling of Cookies in the web browser settings or to inform about them each time Cookies are placed on the User’s device. Detailed information on the possibilities and methods of handling cookies is available in the software (web browser) settings.


Quality policy

The company INTROL PRO-ZAP Sp. z o.o., taking into account the need to improve the quality of the offered supplies and services and building the best possible relations with customers, introduced in 2003 a quality management system according to the EN ISO 9001:2000 standard. Currently we have an implemented Quality Management System compliant with the PN-EN ISO 9001:2015 standard, we also meet the requirements in the field of occupational health and safety management in accordance with the PN-ISO-45001: 2018-06 standard.


Our goal is to provide products and services of such quality that they deserve the recognition of recipients. The way to achieve this goal is:

– compliance with the terms of contracts and deadlines for the execution of orders,
– systematic monitoring of the market, its needs and requirements,
– taking care of continuous technical and technological development,
– continuous improvement of employees’ qualifications,
– selection of suppliers and subcontractors that meet our requirements,
– continuous improvement of the quality management system.

As part of the quality management system, we apply procedures related to ensuring the safety of our products and installations in accordance with the applicable directives and standards, which allows for the CE marking of them.

Disclaimer of Liability

The information contained on this website is for general information purposes only and does not constitute an offer within the meaning of commercial law.
The INTROL PRO-ZAP shall not be liable for any material or non-material damage, including, in particular, actual damage and lost profits or damage resulting from the loss of data or profits by the use of this website.

The INTROL PRO-ZAP makes every effort to ensure that the website works properly, however, it will not be responsible for the temporary unavailability of the website due to technical problems beyond the control of INTROL PRO-ZAP.

This website allows you to switch to other websites that are not under the control of the INTROL PRO-ZAP, thus the INTROL PRO-ZAP disclaims responsibility for the availability, properties and content presented on these pages. Placing links on the INTROL PRO-ZAP website is not tantamount to a recommendation or support for the views expressed on these pages.


Employment, occupational health and safety and health protection policy

The safety and health of employees are an extremely important element of our business strategy and the formation of responsible relations with employees and stakeholders of our company.
The company INTROL PRO-ZAP Sp. z o.o. does not employ minors.No person employed at the INTROL PRO-ZAP is discriminated against due to sex, age, physical disability, religion, race or beliefs.
In the INTROL PRO-ZAP plant, all forms of physical abuse, mobbing and other abuses are prohibited and severely punished.
The INTROL PRO-ZAP guarantees its employees equal opportunities and professional development.
The remuneration received by the employees of the INTROL PRO-ZAP corresponds to the scope of duties in a given position and the achievements of the employee.
The INTROL PRO-ZAP provides its employees with work in accordance with the basic principles of occupational health and safety.


Code of Business Ethics

Our primary goal is to act in accordance with applicable legal and social standards and to base our decisions on ethical patterns. The organizational culture and tradition developed over the years are the source of the values ​​that guide us as the Grupa Introl member.
Both inside and outside the organization, we are guided by such values ​​as responsibility, mutual respect and honesty, respect for human rights, environmental protection, prevention of corruption and any abuses in the Introl Group and its surroundings.
All processes and procedures carried out in the organization are subject to continuous verification and improvement.


Out of concern for the natural environment

For years, and in particular as a company of the Introl group, we have been implementing projects in the field of environmental protection and water and sewage management for many years. We have a wide reference list in the field of monitoring and telemetry of hydrotechnical facilities.
We are aware of climate change and global problems related to environmental pollution and the consumption of energy, water and greenhouse gas emissions and their impact on the health of the society.
We take steps to minimize our and your impact on the environment and climate. Our solutions are friendly to nature and the ecosystem, energy-saving and minimize the emission of pollutants in accordance with the applicable environmental standards.



Introl Capital Group (hereinafter: Introl Group) is an engineering holding providing advanced solutions for many sectors of the economy, mainly for general and professional energy sector, industry, environmental protection, construction, mining and automotive branch. Within the scope of business activity, the Introl Group is committed to conducting its operations in accordance with the highest ethical standards and applicable law.

That is why the Code of Business Ethics of the Introl Capital Group (hereinafter: the Code) was developed, in which the most important values ​​guiding the organization in its daily activities are emphasized. Internal regulation is to help understand how to make current business decisions in a correct and clean manner. The Code is therefore an intra-group core regulation which has the highest legal force in the regulatory system in force in the Introl Group. The basic source and base of the Code are the ethical principles and regulations that reflect the moral rules that are desirable, good, right and important for the Introl Group. As a complex organization, we set ourselves high goals and aim to meet the imposed requirements in entire scope of activity.

Compliance procedures:

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